Scam Targeting Spectrum Users – Downeast Credit Union

Scam Targeting Spectrum Users

Posted on October 17, 2023 | Fraud Defense
Maine Credit Union League has warned us about a recent scam hitting our state. People are receiving communications about overdue bills from representatives claiming to be with Spectrum. The fake Spectrum rep asks for permission to withdraw the “overdue funds “ via ACH. Unfortunately, once permission is granted and account information is shared, funds are going to the scammer – not Spectrum. In one example, multiple ACH transactions were pulled from a member’s account.
As a reminder, never share personal information—including financial account information—with anyone. If at any point you are uncertain about questions being asked or the claims being made (like an overdue bill), hang up and call the organization back using a phone number found through a trusted source, such as the company’s official website or a billing statement.