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Consumer Resources

Links to external websites containing helpful information for our members.

Online Moderation Standards and Expectations

Online Moderation Standards and Expectations
Created February 14, 2018

Down East Credit Union supports the use of social media to attract and interact with members and potential members. The Credit Union may, at its discretion, use or discontinue the use of any type of social media to interact with our members. The Credit Union will follow the FFIEC published Guidance addressing applicable federal consumer protection and compliance laws, regulations, and policies on the Credit Union's social media activities.

Here at DECU, we're all about putting members first. Please use DECU's interactive features fully, but responsibly. Anyone utilizing Down East Credit Union social media sites must abide by the following expectations:

External website
If You Have Questions

If you have any questions regarding our policies, please contact us at:
1-800-427-1223 or write to:

Down East Credit Union
P.O. Box 130
Baileyville, Maine 04694

Consumer Credit Protection

Foreclosure Diversion Program

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Maine Council for Elder Abuse Prevention

Elder Abuse Prevention
For information concerning Elder Abuse Prevention.

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If You Have Questions

If you have any questions regarding our policies, please contact us at:
1-800-427-1223 or write to:

Down East Credit Union
P.O. Box 130
Baileyville, Maine 04694

Complaint Resolution Process

Deposit or share account dispute information

If you have a dispute with Down East Credit Union regarding your deposit or share account, you may contact us at (207) 427-3333 or toll-free at (800) 427-1223 and attempt to resolve the problem directly. If we fail to resolve the problem, communicate the problem and the resolution you are seeking to:

Maine Bureau of Financial Institutions
Consumer Outreach Program
36 State House Station
Augusta, ME 04333-0036

To file a complaint electronically, you may contact the Maine Bureau of Financial Institutions at the website address shown below.

External website
If You Have Questions

If you have any questions regarding our policies, please contact us at:
1-800-427-1223 or write to:

Down East Credit Union
P.O. Box 130
Baileyville, Maine 04694

Consumer Credit Bureau disputes

How to dispute consumer credit report errors

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Living Young and Free Field Guide

Living Young and Free Field Guide - Helpful hints for members of all ages

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Maine Consumer Credit Protection

Maine State Government site for information pertaining to Consumer Credit Protection

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U. S. Savings Bonds

To purchase savings bonds please visit TreasuryDirect. Paper savings bonds are no longer sold at Financial Institutions, effective Dec. 31, 2011.

Accidental Death and Dismemberment Coverage or Term Life Coverage

Information for Down East members on our Accidental Death and Dismemberment Coverage or Term Life Coverage

Identity Theft Information from the Federal Trade Commission

Visit the FTC website for information to help you deter, detect, and defend against identity theft.

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1-800-427-1223

Routing Number: 211288996