Be defensive when it comes to fraud. Learn how to defend and protect what is yours and read our blog:
Read the latest tips to help prevent falling victim to fraud and scams
Register your DECU Secure Checking account for help safeguarding your accounts and your identity (open a Secure Checking account in Online or Mobile Banking, or by calling 800.427.1223)
Elder Abuse Prevention
Foreclosure Diversion Program
If you have a dispute with Downeast Credit Union regarding your deposit or share account, you may contact us at (207) 427-3333 or toll-free at (800) 427-1223 and attempt to resolve the problem directly. If we fail to resolve the problem, communicate the problem and the resolution you are seeking to:
Maine Bureau of Financial Institutions
Consumer Outreach Program
36 State House Station
Augusta, ME 04333-0036
To file a complaint electronically, you may contact the Maine Bureau of Financial Institutions at the website address shown below.
If you have any questions regarding our policies, please contact us at:
1-800-427-1223 or write to:
Downeast Credit Union
P.O. Box 130
Baileyville, Maine 04694
Deposit or share account dispute information
How to dispute consumer credit report errors
Maine State Government site for information pertaining to Consumer Credit Protection
Information to help you deter, detect, and defend against identity theft
Learn more about fraud and identity theft.
Protect your community by reporting fraud, scams, and bad business practices.
Find out what to do if you paid someone you think is a scammer, gave them some personal information, or if they have access to your phone or computer.
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Routing Number: 211288996
For our members’ convenience, links are available in this website to allow quick access to other sites that may be of interest. Clicking on a third party link will take you out of Downeast Credit Union’s website to an alternative website not operated by DECU. The Credit Union is not responsible for the content of the third party website and does not represent either the third party website or the member if you enter into a transaction. Privacy and security policies of the website to which you are linking may differ from those practiced by DECU.