Fraud Defense – Downeast Credit Union

Fraud Defense

Be defensive when it comes to fraud. Learn how to defend and protect what is yours and read our blog:
DECU Fraud Defense

Fraud and Identity Theft Protection Services with DECU Secure Checking

Register your DECU Secure Checking account for help safeguarding your accounts and your identity (open a Secure Checking account in Online or Mobile Banking, or by calling 800.427.1223)

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Maine Council for Elder Abuse Prevention

Elder Abuse Prevention

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Consumer Credit Protection

Foreclosure Diversion Program

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Complaint Resolution Process

If you have a dispute with Downeast Credit Union regarding your deposit or share account, you may contact us at (207) 427-3333 or toll-free at (800) 427-1223 and attempt to resolve the problem directly. If we fail to resolve the problem, communicate the problem and the resolution you are seeking to:

Maine Bureau of Financial Institutions
Consumer Outreach Program
36 State House Station
Augusta, ME 04333-0036

To file a complaint electronically, you may contact the Maine Bureau of Financial Institutions at the website address shown below.

External website

If You Have Questions

If you have any questions regarding our policies, please contact us at:
1-800-427-1223 or write to:

Downeast Credit Union
P.O. Box 130
Baileyville, Maine 04694

Deposit or share account dispute information

Consumer Credit Bureau Disputes

How to dispute consumer credit report errors

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Maine Consumer Credit Protection

Maine State Government site for information pertaining to Consumer Credit Protection

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Identity Theft Information from the Federal Trade Commission

Information to help you deter, detect, and defend against identity theft

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Fraud & Identity Theft Prevention Tips

Learn more about fraud and identity theft.

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Report Fraud to the Federal Trade Commission

Protect your community by reporting fraud, scams, and bad business practices.

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What to do if you've been scammed?

Find out what to do if you paid someone you think is a scammer, gave them some personal information, or if they have access to your phone or computer.

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Routing Number: 211288996