Downeast Credit Union is a member-owned financial cooperative created in 1941 for the purpose of providing additional value and financial options to its membership.  We partner with our members and tailor our products and services to meet their specific individual needs.  Our credit union is much different than a bank, with our sole purpose to continually improve the financial well-being of all members collectively – not just a few stockholders. Our credit union promotes a “People helping People” philosophy and culture; a culture where we serve people, not profit. 

Commitment to our members is not the only thing growing at Downeast Credit Union, as we are making a commitment to our Team Members as well.  The credit union is currently developing its plans to expand internal growth opportunity with its pay for performance program, medical benefits, and personal time policy, and just recently, an individual development program was put in place, with on-line educational classes that allow Team Members to become certified in different areas.

If you are a person who is interested in growing with us, then you are an ideal candidate to belong to our caring and compassionate organization.  We’re searching for a full-time Collections Officer for our Baring Operations location.  The chosen candidates will become an advocate for our membership and will assist our team in accomplishing all objectives associated with the “People helping People” philosophy. 

The preferred requirements are as follows:

• Responsible for investigating, responding to and logging member credit bureau disputes in a timely manner
• Data entry to a vast variety of spreadsheets that require strong attention to detail
• Ability to learn quickly, work in and adapt to a fast-paced changing environment
• A strong knowledge of internet and MS Excel, MS Word and MS Outlook, as well as Adobe Acrobat Pro
• Significant experience in MS Excel 2010 is required
• Perform a variety of other clerical duties of moderate scope and complexity necessary to support the department
• Must demonstrate personal accountability and effective work habits, punctuality, working productively with others, time management, understanding the importance of a professional work image
• Team player who is self-motivated, organized, detail oriented/multi-tasker
• Kind, caring and passionate in helping others
• High-School Diploma, GED or Equivalent Certification
• This full-time position offers a generous base salary, benefits available upon date of hire are an 80% employer-paid medical plan, 100% employer-paid dental and life insurance plans, a 401k retirement program where the employer provides a 4% match, an average of twelve-paid holidays, and up-to five weeks paid vacation per year.

Please send your cover letter and resume to:  Donna Cochran, VP – HR, Down East CU, 23 Third Avenue, Baileyville, ME 04694 or email dcochran@downeastcu.com.

You may also stop by any branch of Downeast Credit Union for an application, or download an application here.

Equal Opportunity Employer

Insurance Account Manager, Personal Lines:

The account manager works closely with our clients to provide them with the service they deserve. This team member is a problem solver who thrives on building relationships while providing personalized insurance solutions for our clients.

Duties and Responsibilities:

• Take inbound calls from potential clients to gather initial information for quoting of new business.
• Quote new business, close deals and follow up accordingly.
• Process requested changes to policies with carriers.
• Perform account reviews with existing clients and recommend improvements to their current policies.
• Remarket renewals as necessary.
• Handle billing issues and process claims as they arise.
• Follow up on requests from insurance carriers.
• Perform clerical functions including: answering agency phone calls, processing ID Cards, Binders, Evidence of Property, Certificate of Insurance, Cancellations, assisting in processing client payments, and other duties as assigned.
• Document all necessary information in the agency management system and processes activities in an efficient and timely manner.
• Continually develop strong knowledge of insurance coverages and carrier appetites.
• Maintain a positive and professional relationship with clients, fellow team members, and insurance company representatives.

Opportunities for Professional & Personal Development:

• Employer paid Designation Programs
• Employer paid CE courses
• Employer paid insurance licensing courses
• Volunteering in local communities

Requirements:

• 3-5 Years’ experience in the insurance industry
• Knowledge of Applied Epic is preferred
• A strong knowledge of Microsoft Office
• Ability to communicate and cross sell insurance products
• Demonstrate strong written and verbal communication skills
• Team player who is self-motivated, organized, detail oriented
• Kind, caring and passionate in helping others
• Actively participating and contributing within your local community
• High-School Diploma, GED or Equivalent Certification
• Maine State Property & Casualty Insurance License

Why Choose Downeast Insurance:

We are a local insurance agency with strong ties to our communities and we believe in the People Helping People philosophy.

We are a wholly owned CUSO of Downeast Credit Union. DECU is a member-owned financial cooperative created in 1941 for the purpose of providing additional value and financial options to its membership. We partner with our members and tailor our products and services to meet their specific individual needs.  Our credit union is much different than a bank, with our sole purpose to continually improve the financial well-being of all members.

If you are a person who is interested in growing professionally, working for one of the Best Places to Work in Maine, and love helping people, then you are an ideal candidate to belong to our caring and compassionate organization.  We are looking for a licensed insurance agent to join our team. The chosen candidates will become an advocate for our clients and will assist our team in accomplishing all objectives associated with the “People helping People” philosophy.  This position would be housed in one of our 8 credit union branches.

This full-time position offers a generous base salary, benefits available upon date of hire are an 80% employer-paid medical plan, 100% employer-paid dental and life insurance plans, a 401k retirement program where the employer provides a 5% match, an average of twelve-paid holidays, up-to five weeks paid vacation per year, and educational opportunities.

Please send your application, cover letter and resume to:  Donna Cochran, VP – HR, Downeast Credit Union, 23 Third Avenue, Baileyville, ME 04694 or email dcochran@downeastcu.com. Applications can be accessed on our website, www.downeastcu.com.

Equal Opportunity Employer