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Online & Mobile Banking will be down for regularly scheduled maintenance starting at 11pm on Sunday, July 5th. We anticipate this to last a few hours and apologize for the inconvenience.

Online Portal & Mobile App

Our free Online Portal and Mobile App allows clients to:

  • Request Policy Changes
  • View Insurance Policies
  • Print, Review & E-mail ID Cards
  • Report Claims & Attach Photos
  • Securely Review Documents

How to access the Online Portal: CSR-24

  • If you currently have a policy with DEI, please contact your agent to be enrolled
  • After you’re enrolled, visit downeastinsurance.com
  • Click Client Portal in the left hand navigation bar

How to access the Mobile App: DEI 24/7

  • If you currently have a policy with DEI, please contact your agent to be enrolled
  • After you’re enrolled, the only necessary step is to download our “DEI 24/7” application from your phone’s App Store
  • Log in with your credentials
Download the FREE mobile app today for quick, easy access anytime, anywhere!

****Insurance products are offered through Downeast Insurance, a wholly-owned subsidiary of Downeast Credit Union. Insurance products are not insured by the NCUA insurance