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Please be sure to include your full name when you contact us. Never E-mail your account numbers, PIN or social security number. E-mail is NOT SECURE. Use our home banking product to send us secure information. If you can't access our home banking site, call us, fax us or send us an E-mail with your name and phone number only.
Contact us immediately if you ever suspect fraud, or receive suspicious E-mails or phone calls about your Credit Union accounts.
Phone: 1-800-427-1223 Monday - Friday 8am - 5pm
Mailing Address:see Branch locations
To contact a specific branch, please see our Branch locations directory.
Hours: See Branch locations
Downeast Credit Union
To report a lost or stolen Visa Credit Card or Visa Debit Card
Call1-800-472-3272 option 2 (24-hour / toll-free phone number)
To reach Downeast Insurance, please call 1-866-897-1365 or view our directory.
For our members’ convenience, links are available in this website to allow quick access to other sites that may be of interest. Clicking on a third party link will take you out of Downeast Credit Union’s website to an alternative website not operated by DECU. The Credit Union is not responsible for the content of the third party website and does not represent either the third party website or the member if you enter into a transaction. Privacy and security policies of the website to which you are linking may differ from those practiced by DECU.