Scam Alert – Downeast Credit Union

Scam Alert

Posted on January 23, 2024 | Fraud Defense

Protecting our members from fraud is one of our credit union’s highest priorities. Unfortunately, scams are happening at an alarming rate.

Our team at Downeast Credit Union wants to make you aware of some fraud trends we are seeing. We hope that by raising awareness about scams happening locally, you will be better positioned to spot the red flags before fraud impacts you.

What to Be on the Lookout For:

Any time someone claiming to be an authority figure contacts you out of the blue, whether it’s by phone, text, or email—even an online pop-up notification on your device—and asks you to take quick action involving any type of payment or the sharing of personal information, take pause! Often times, this is a big red flag of a scam!

For example, if you are unexpectedly contacted by someone who says you were accidentally issued an overpayment and needs the funds back right away, do not take action! Scammers will typically ask for payment back via a wire transfer, gift card, crypto-currency, or direct access to your accounts using your personal credentials. Do not provide it and know that our credit union will never ask you to do this! All of these are signs of a scam.

Additionally, fraudsters are increasingly trying to frighten their victim(s). If someone threatens to arrest you, sue you, or subject you to any other consequences if you don’t provide payment, allow them access to your personal devices, and/or keep a transaction a secret, it’s most likely a scam. Criminals know that fear can lead to poor judgement.

When in doubt, never give information out and always contact our credit union directly if you feel uncomfortable or are unsure about a communication. Know the signs and join us in being a fraud fighter!

Spotting the Red Flags of a Scam:

  • The contact was unexpected.
  • They want your personal information (i.e. date of birth, Social Security number, banking credentials including PINs).
  • You need to act fast.
  • Payment is requested in the form of a gift card, wire transfer, crypto-currency, or through direct access to your account.
  • They’re using fear tactics.
  • You are asked to keep the transaction a secret.

If you think you may have fallen victim, please call Downeast Credit Union immediately at 800-427-1223.

DECU Fraud Defense