We’ll be upgrading our internal technology systems in late summer to better serve you. For a smooth transition to the new system, please be sure we have your most up-to-date email, phone or cell number before the launch. Please also make sure you know your member (account) number.
Log into your Online Banking account and click Additional Services then Update Contact Information to submit a ticket with your updated contact information. You may also visit a branch near you to update your information in person.
On Friday, August 29 at close of business, the following services will not be available until the morning of Tuesday, September 2:
During the upgrade, all Debit and Credit Cards will be on reduced limits and you will need to record your transactions beginning at 10:00PM on August 29 through approximately 9:00AM on September 2. You will also not be able to perform balance inquiries or balance transfers at any ATM. Deposits made at our ATM from August 29 to September 2 will not post to your account until September 2.
For our members’ convenience, links are available in this website to allow quick access to other sites that may be of interest. Clicking on a third party link will take you out of Downeast Credit Union’s website to an alternative website not operated by DECU. The Credit Union is not responsible for the content of the third party website and does not represent either the third party website or the member if you enter into a transaction. Privacy and security policies of the website to which you are linking may differ from those practiced by DECU.
