Contact our Member Solutions team at the first sign of trouble. We will evaluate your situation and explore options that may provide relief during a difficult time, including:
Financial Hardship Center
Here for you through
life's financial journey
At Downeast Credit Union, we’re here to support your financial well-being — in good times and tough times.
If you’re dealing with unexpected expenses, reduced income, or other financial challenges, you may struggle to make loan payments. Missing payments can lead to delinquency and may affect your credit.
You don’t have to face it alone.
Our Member Solutions Team is here to help you understand your options and find a path forward.
We Want to Help
We know every member’s situation is unique. The most common reasons for late payments include:
- Job loss or reduction of income
- Disability
- Divorce
- Death of a wage earner.
Flexible Payments
Payment options tailored to your needs
New Due Dates
Change your due date to match your payday
Personalized Support
Manage debt and improve your credit over time
Extensions
Make monthly payments more manageable
Adjustments
Catch up with a new payment plan or loan modifications
Planning Ahead
Budgeting to find solutions for your financial goals
Reach out today. Together, we can find a solution that works for you.
Let’s talk
The sooner you reach out, the more options we’ll have to support you. Whether you’re behind on payments or just worried about what’s ahead, we encourage you to contact us before things get overwhelming. We’re not here to judge — we’re here to help.
Request Help
Provide us with your contact information
Call our Member Solutions Team
Start the conversation toward a better tomorrow
Text
Text "HARDSHIP" to 1-207-769-3970 during regular business hours
Message our Member Solutions Team
Visit
Visit your local branch during business hours
Downeast Credit Union & Downeast Insurance
Call or visit a local branch for details.
800.427.1223 | Member Solutions Direct Line: 207.454.4404
Baileyville | Calais | Machias | Brewer | Belfast | Unity | Richmond | Topsham
Unauthorized access or use of this website is not permitted and may constitute a crime punishable by law.
Federally Insured by NCUA. Downeast Insurance is a wholly-owned subsidiary of Downeast Credit Union; insurance products are not federally insured by NCUA.