Loan Servicing Specialist – Downeast Credit Union

Loan Servicing Specialist

Posted on May 17, 2022 |

Downeast Credit Union is a member-owned financial cooperative created in 1941 for the purpose of providing additional value and financial options to its membership. We partner with our members and tailor our products and services to meet their specific individual needs. Our credit union is much different than a bank, with our sole purpose to continually improve the financial well-being of all members collectively – not just a few stockholders. Our credit union promotes a “People helping People” philosophy and culture; a culture where we serve people, not profit.

If you are a person who is interested in growing with us, then you are an ideal candidate to belong to our caring and compassionate organization. We are searching for a full-time Loan Servicing Specialist to be housed at our Baileyville Branch location (soon to be relocating to our brand new headquarter offices in Baring). The chosen candidate will become an advocate for our membership and will assist our team in accomplishing all objectives associated with the “People helping People” philosophy.

  • Accurately organize and file, manually or electronically, all member information to ensure up-to-date member files
  • Properly execute paid loan files and release title and UCC liens
  • Demonstrate knowledge of consumer lending products, services and processes
  • Execute quality control measures with respect to loan servicing, and validate file uploads to core
  • Obtain and provide copies of titles and other loan information as requested by branches
  • Responsible for ensuring liens are perfected on all Title and UCC collateral and reporting it to the Director of Mortgage Lending
  • Ensure that the archive records are properly stored and easily accessible
  • A strong knowledge of applications such as MS Outlook, MS Excel, MS Word, MS Explorer
  • Other duties such as cross training within other departments
  • Team player who is self-motivated, organized, and measures self against standards of excellence
  • Kind, caring and passionate in helping others, and keenly aware of personal, team, departmental and company-wide goals and able to prioritize work to achieve goals, as well as support the loan sales team
  • Actively participating and contributing within your local community
  • High-School Diploma, GED or Equivalent Certification

This full-time position offers a generous base salary, an 80% employer-paid medical plan, as well as a 100% employer-paid dental and life insurance plans (immediate upon hire); a 401k retirement program where the employer provides a 4% match (immediate upon hire), an average of twelve-paid holidays, and up-to five weeks paid vacation per year.

Please send your cover letter and resume to:  Donna Cochran, VP – HR, Downeast CU, 23 Third Avenue, Baileyville, ME 04694 or email  You may also stop by any branch of Downeast Credit Union for an application, or
download an application here.

Equal Opportunity Employer