Down East Credit Union

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Career Opportunities

Down East Credit Union is an Equal Opportunity Employer

Download employment application (PDF).

Down East Credit Union is a member-owned financial cooperative created in 1941 for the purpose of providing additional value and financial options to its membership. We partner with our members and tailor our products and services to meet their specific individual needs. Our credit union is much different than a bank, with our sole purpose to continually improve the financial well-being of all members collectively – not just a few stockholders. Our credit union promotes a "People helping People" philosophy and culture; a culture where we serve people, not profit.

Commitment to our members is not the only thing growing at Down East Credit Union, as we are making a commitment to all of our Team Members as well. The credit union is currently developing its plans to expand internal growth opportunity with its pay for performance program, medical benefits and personal time policy, and just recently, an individual development program was put in place, with on-line educational classes that allow Team Members to become certified in different areas.

Best Places to Work in ME

Current DECU Job Postings

The Operations Manager of Indirect Lending Services is responsible for the supervision of the Indirect Lending Operations which includes the Credit and Funding Departments. This position will implement and carry‐out policies and procedures in order to achieve overall efficiency in the production of indirect loans for our Credit Union clients. This position will work closely with department staff to gain higher performance levels and help the company reach our funding goals. This position will be instrumental in establishing and maintaining key relationships with our dealer and credit union clients.

  • ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Work with CEO to maintain an accurate and effective Loan Policy.
  • Work with CEO to ensure underwriting standards are adhered to and satisfactory customer service levels are maintained.
  • Work with Funding personnel to ensure quality loan production is upheld and quality customer service is provided.
  • Serve as project management lead on the creation and implementation of new programs as it relates to Credit and Funding.
  • Work with Customer Support & Programming Specialist to continually provide training and feedback for all employees within the Credit and Funding Departments
  • Develop, nurture and maintain an excellent relationship with the lending staff at all CULANE credit unions. Establish a trusting rapport with loan officers and lending VPs that will assist CULANE in the placement of loans.
  • Cultivate and maintain superb relationships with CULANE dealerships. Focusing on customer service will aid CULANE in maximizing dealer potential.

OTHER DUTIES AND RESPONSIBILITIES:

  • Develop strong customer relationships with dealers and Credit Unions.
  • Assist staff in strengthening their management skills.
  • Plan, coordinate, oversee day to day operations of staff.
  • Assist CEO with development in annual division budgets.
  • Establish monthly goals for departments.
  • Plan for increasing volumes and rapid growth.
  • Cross‐train for workflow consistency and advancement of personnel.
  • Review daily performance of internal processes and make changes where appropriate
  • Create job descriptions and goal based performance measures for individuals, teams and department (with department manager assistance).
  • Perform job performance reviews for personnel when necessary.
  • Responsible for division results.

KNOWLEDGE AND SKILLS:

  • Bachelor's degree (B.A.) from four year college or university, plus two years related experience and/or training or equivalent combination of education and/or experience.
  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence and procedure manuals.
  • Ability to effectively present information and respond to questions from group's managers, clients, customers, and the general public.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables.
  • Proficient with Microsoft Excel, Word and Power Point, email and internet applications.

This full-time position offers a generous base salary; a pay-for-performance incentive program; a 100% employer-paid medical, dental, and life insurance programs (immediate upon hire); an up to 3% matching 401k retirement program (immediate upon hire); a professional development program; an average of twelve-paid holidays, and up-to five weeks paid vacation per year.

Please send your cover letter and resume to:  Donna Cochran, VP – HR, Down East CU, 23 Third Avenue, Baileyville, ME 04694 or email dcochran@downeastcu.com.

You may also stop by any branch of Down East Credit Union for an application, or download one from the link below.

EOE

Download employment application (PDF).

The preferred requirements are as follows:

  • Process loans presented by dealerships in a timely manner
  • Execute documents according to credit union guidelines, ensuring they are in compliance with all state and federal laws
  • Verify accuracy and completeness of all loan files, ensuring that the dealership obtains proper signatures, dates and other relevant data
  • Attention to detail is a must, along with a keen eye for identifying problems on a loan
  • Proficiency in PC applications including MS Excel, Word and Outlook
  • Acquire strong written and verbal communication skills
  • Team player who is self-motivated, has excellent organizational skills, and can multi-task
  • Kind, caring and passionate in helping othe
  • High-School Diploma, GED or Equivalent Certification

This full-time position offers a generous base salary; a pay-for-performance incentive program; a 100% employer-paid medical, dental, and life insurance programs (immediate upon hire); an up to 3% matching 401k retirement program (immediate upon hire); a professional development program; an average of twelve-paid holidays, and up-to five weeks paid vacation per year year.

Please send your cover letter and resume to:  Donna Cochran, VP – HR, Down East CU, 23 Third Avenue, Baileyville, ME 04694 or email dcochran@downeastcu.com.

You may also stop by any branch of Down East Credit Union for an application, or download one using the link below.

EOE

Download employment application (PDF).

The preferred requirements are as follows:

  • Self-motivated and willing to work in a changing environment
  • Excellent communication skills and multi-tasking
  • Ability to work in a fast-paced environment
  • Can prioritize tasks without direction
  • No insurance license needed at this time but
  • Must be willing to work towards securing both their Property & Casualty license and Health & Life license
  • We support and encourage continued education for advancement
  • Work quickly, accurately and autonomously with an initiative to get the job done

This full-time position offers a generous base salary; a pay-for-performance incentive program; a 100% employer-paid major medical, dental, and life insurance program; an up to 3% matching 401k retirement program; a professional development program; an average of twelve-paid holidays; and up-to five weeks paid vacation per year.

Please send your cover letter and resume to:  Stacy Johansen, Down East Insurance Agency, PO Box 539, Topsham, ME 04086 or email sjohansen@downeastinsurance.com

You may also stop by any branch of Down East Credit Union for an application, or download one using the link below.

EOE

Download employment application (PDF).

The preferred requirements are as follows:

  • 1-2 years Member Service experience preferred
  • Will provide training and education to the ideal candidate who is a great cultural fit, even though no experience in the financial industry
  • A strong knowledge of internet and Microsoft Office
  • Ability to communicate and cross service CU products
  • Acquire strong written and verbal communication skills
  • Team player who is self-motivated, organized, detail oriented/multi-tasker
  • Kind, caring and passionate in helping others
  • Actively participating and contributing within your local community
  • High-School Diploma, GED or Equivalent Certification

This full-time position offers a generous base salary; a pay-for-performance incentive program; a 100% employer-paid medical, dental, and life insurance programs (immediate upon hire); an up to 3% matching 401k retirement program (immediate upon hire); a professional development program; an average of twelve-paid holidays, and up-to five weeks paid vacation per year.

Please send your cover letter and resume to:  Donna Cochran, VP – HR, Down East CU, 23 Third Avenue, Baileyville, ME 04694 or email dcochran@downeastcu.com.

You may also stop by any branch of Down East Credit Union for an application, or download one using the link below.

EOE

Download employment application (PDF).

 

Down East Credit Union ~ 1-800-427-1223 ~ www.DOWNEASTCU.com

 
NCUA and Equal Housing Lender

Down East Credit Union is a Maine Credit Union Serving Washington, Waldo, Hancock, Penobscot, Lincoln,
Kennebec, Sagadahoc, and Knox Counties, and the towns of Brunswick and Harpswell in Cumberland County.
Branch offices are located in Baileyville, Machias, Belfast, Unity, Bangor, Calais, Richmond, and Topsham.

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